DELIVERY // RETURNS // EXCHANGES

// LEAD TIMES + DELIVERY:

  • Expect your one-of-a-kind items to be created and packaged within 10 business days. If you need something sooner, drop me a line.
  • I ship primarily via USPS. Shipping time from Arizona varies by location. Choose Priority Mail for the fastest, insured delivery.
  • International Customers: Choose Priority International service, or ship First Class International (uninsured) at your own risk.

       // RETURNS:

      These are one-of-a-kind garments made just for you!
      Your made-to-order items are final sale.

      Please choose carefully.

      • If you have 

      1) A serious defect in the manufacturing of your garment, or

      2) A serious issue out of the box with lettering adhesion* let me know right away!

      I want to make it right! Email me a pic of the item and I'll get back to you right away.
      e: stacy@localhoney.com

      Authorized Returns:

      1. If your item arrived damaged or appears to have immediate, out of the package, serious manufacturing defects, reach out via email within 7 days of delivery. Damage or issues due to misuse or improper care, or normal wear and tear are not eligible. Keep the original item/s and all original packing materials. I'll provide the return address and RMA number to you via email. e: stacy@localhoneyco.com

      2. Items must be in their new and unused condition. No exceptions honey.

      3. Local Honey Co. reserves the right to deny store or return credit if the merchandise returned does not meet these return policy requirements

      *Slight imperfections are to be expected when purchasing made-to order garments. Lettering can sometimes lift or peel after normal wear and/or multiple washings. This is normal.

       

       // EXCHANGES

      If you have an issue with quality of the manufacture of garment or letter adhesion*, or if you received a gift and need different size, please email me. Let's make it right! e: stacy@localhoneyco.com

      *Slight imperfections are to be expected when purchasing made-to order garments. Lettering can sometimes lift or peel after normal wear and/or multiple washings. This is normal.

       

      // CANCEL OR CHANGING YOUR ORDER

      Send me an email within 24 hrs of placing your order with the subject line: ORDER CANCELLATION to notify me of your need to change or cancel your order. Because I move quickly to get your sweet, sweet goods to you, I cannot always accommodate cancellation or change requests after the 24 hour window. e: stacy@localhoneyco.com

      If you have questions about sizing, please let me know.
      I'd be happy to help you make the right selection.